S1 Ep 10: Natalie Lennon - Lessons from a team that went remote, to in-person, and back again

In this episode we talk about working remote, going to the office, and back to remote, and the challenges and lessons learned from that with Natalie Lennon.

In particular, we discuss:

• [02:35] Introduction to Natalie and her story of moving through the ranks of an accounting firm.
• [07:00] Leaving the firm to venture out on her own and the lessons learned.
• [11:20] The first year at Two Sides and moving into a coworking space and having onshore/offshore staff.
• [21:30] Deciding to end in-office work and go back out remote and the difficulties of hiring hybrid in-office staff.
• [26:17] How does Natalie keep the company culture with remote staff?
• [29:40] Rapid fire questions: timesheets, daily huddle, booking services rates
• [36:10] Value based pricing.

Natalie Lennon

To get in touch with Natalie send her an email at Natalie [at] twosides.com.au, find her on Linkedin, or check out the Two Sides website. 

This episode of the podcast is brought to you by sponsors Annature: Australia’s leading eSignature and client verification provider, and TeamUp: Hire top Filipino accountants without ongoing BPO fees. 

The Lifestyle Accountant Show is a podcast that helps today’s accounting firm leaders build successful businesses, while living healthy, happy lives hosted by Meryl Johnston. For more information or to get in touch with us, head over to our website lifestyleaccountant.co.